Wednesday, April 17, 2019

The $2,000 Samsung Galaxy Fold has already been broken for some reviewers

While most consumers are patiently waiting for the Samsung Galaxy Fold, reviewers have had the devices in hand for a little while. The initial influx of first impressions was very positive. People finally got to actually fold the device and it was exciting. However, now that these people have been using the device for a little while, the honeymoon period is ending.

Galaxy Fold XDA Forum

A big question around the folding display is durability and it seems there are some early problems with that already. Several prominent reviewers have reported pretty major issues with their Galaxy Fold units. The problems range from bulges under the screen with lines on the display to flashing panels and huge dead spots.

Steve Kovach from CNBC appears to be the first person to share his Galaxy Fold problem. As you can see, the left side of the screen is flashing sporadically and it eventually went black and won’t turn back on.

Mark Gurman from Bloomberg is also having display issues. He doesn’t mention the screen flashing, but one half of the display is black and it has begun bleeding over to nearly the whole display. But here’s where things get a little interesting. Mark peeled off a plastic film that is apparently not supposed to be removed.

Samsung does mention this in the manual for the Galaxy Fold: “The main screen includes a special protective layer. Peeling off the protective layer or using any adhesives on the main screen, such as screen protectors or stickers, may cause damage.” However, it doesn’t appear that this is the culprit for all the problems. Kovach did not remove it and his still broke. Marques Brownless started to remove it and the display started freaking out.

Dieter Bohn from The Verge is having a separate issue with his Galaxy Fold. He noticed a small bulge underneath the display right at the fold crease. This bulge is causing the OLED panel to distort and you can see the lines on the display meeting at the bulge.

Obviously, none of this is good news. It would be bad news for a standard $800-1,000 phone, but it’s even worse for a $2,000 phone. Samsung will likely be very understanding and send out replacement units as quickly as possible, but the situation is not great. Once consumers get the device in their hands we will hear about every little problem that pops up. The Galaxy Fold is a first generation device and everyone is watching it very closely.

The post The $2,000 Samsung Galaxy Fold has already been broken for some reviewers appeared first on xda-developers.

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